Privacy

 

 

 

 

 

PRIVACY POLICY

 

ILJA respects the privacy rights of its online visitors and recognizes the importance of protecting the privacy of the collected personal information. For this reason, ILJA has instituted strict policies and security measures to protect your personal information.

ILJA is entitled to change this privacy policy at his own discretion and without prior notice.

1. Personal information

When you register at or place an order on www.ilja.nl, we ask you to fill in your personal information. This information is required to be able to fulfil the service required: name, telephone, address, email. This information is required to process an order and to inform you about the status of your order.
Your personal information is collected in accordance with applicable law and in order to meet our commitments to you, including the delivery of your orders, notification of the delivery status and updates on your returns. Personal information and your order history are saved on our secure server.

2. Newsletter subscription

You can sign up for our Newsletter by submitting your e-mail address in the newsletter module found on the website. We don’t send newsletters to customers or registered visitors unless you have registered for the newsletter specifically. All newsletters contain an opt-out link in case you wish to unsubscribe from receiving further newsletters at any time.

3. Third parties

ILJA will not disclose your details to any third party companies besides companies involved in the payment and fulfillment of your order. We may disclose your information to any relevant regulatory body when there is a legal obligation to do so.

We use Google Analytics to track (anonymous) visitor data for site improvement.

We may offer links to other websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies. ILJA is not responsible for these tertiary websites.

4. Online Payment

Payment details are entered in the system of our payment partner secured system and are not saved or processed in our systems.

5. Controlling and removing your information

You can login to your personal account with your e-mail address and password to view or change your personal information or view your order(s). Please send an e-mail to info@ilja.nl if you want us to remove your personal data from our database.

6. Minors

If you are under the age of 16 you make sure that your parents or legal guardians approve your provision of personal details before you submit these to us.

7. Cookies and pixel tags

ILJA receives and records information from your browser when you use the ILJA website and may use a variety of methods, such as cookies and pixel tags to collect this information.

8. Contact us

If you have any questions about our use of your information, how to exercise your rights or about our Policies, you are welcome to contact our Customer Service. You can reach out to us at info@ilja.nl or via our Social Media channels.

Any questions about an order, please contact: customerservice@ilja.nl